What Homeowners Are Saying About Timeless Restoration
Read reviews and testimonials from residential clients who have used Timeless Restoration for fire damage repairs, water damage repairs, and mold remediation services in New Jersey.
We used Timeless Restoration for an addition on our home starting in late summer, 2010. The contractor was exacting and the workers were true craftsmen of the highest caliber, from the mason and the carpenters to the tile setter and painters. In addition to being skilled, they were all nice guys, pleasant to be around, trustworthy and conscientious. They came to the job site daily and finished on schedule. My impression of construction is that a lot can go wrong, but in our case nothing did. I would certainly use Timeless Restoration again, and have already recommended them to neighbors and friends.
We used Timeless Restoration to repair our house after it was severely damaged by a falling tree. From the very first meeting Bruce and his team assured me that they could fix it and make it better than before. Throughout the process, they followed through with every single thing they said they would. The workers were a pleasure to have around. They were extremely hard working, clean, respectful, and appeared to treat this job as if they were working on their own house. Communicating any issues that arose was easy and pleasant. I wouldn't hesitate to use them again.
Our house had extensive water damage. We used Timeless Restoration and they were wonderful. They went out of their way to take care of all the details and to deal with our insurance company. All the workers were nice and responsible. They also worked with us to upgrade our house and made great recommendations for us. This is definitely a trustworthy company which means a lot to us. We definitely recommend them and would use them again!
Last year our house needed to be remolded due to a devastating fire that destroyed about 90% of our home. We live in a historic district, so the house could not be torn down and rebuilt, which was the suggestion of two of the architects/contractors that we spoke to.
What set Bruce and Timeless Restoration apart and sealed the deal for us was not only Bruce's winning personality, but the fact that he was the only contractor that actually scheduled two visits to other homes that had been in similar situations due to a fire and both also needed extensive work to the structure of the home. We were able to speak to both owners. One whose house was completed, and one whose house was in the initial stages. This gave us a chance to look at the work before the walls were up. This was the deal maker for us since everyone else gave us addresses where we were able to drive by and see the completed work and see the process on the company's internet site, but not the interior of the homes and certainly not have the opportunity to speak to the owners.
We were impressed with not only Bruce, but also the construction managers, Joe and Anthony, who responded to our countless text messages and late night emails. Bruce and his managers kept us abreast of each detail.
At the end of the day, we were presented with a beautiful home. Our house is wood-shingled, and the entire back of the house as well as large portions of the exterior and interior side walls had to be reconstructed. Not only is the exterior of the house beautiful, but the interior with its rebuilt craftsman-style cabinets that frame the fireplace, french door style windows in the living room, and crown molding throughout has been replaced. Due to the extensive pictures that were taken of the charred remains as well as actual pieces of wood work that was saved, it was possible for Timeless Restoration to use this as a model in their perfect restoration of our property.
My husband and I are extremely happy with the outcome and would highly recommend Timeless Restoration.
Last year I had a house fire that resulted in a total loss which means the house had to be rebuilt completely. Timeless Restoration handled every detail from beginning to end. You always hear horrible stories about contractors but with Timeless, everything was done professionally and promptly. It was clear from the beginning what we should expect because we were provided with a detailed timeline of the entire project. During the time of the rebuild I was confident that the work was being done by the book. In addition, communications from every Timeless employee was always swift and courteous. The manner in which this rebuild was handled made it easier for us get through the tragedy of losing our home. We lost everything in the fire so it was most helpful to have a smooth rebuilding process. Even after the house was completed, Timeless has continued to be responsive with any residual questions that we have had. I would recommend this builder to anyone.
Timeless Restoration responded quickly to our remediation needs as a result of Hurricane Sandy. In the aftermath, getting in and out of the Financial District in Manhattan was a nightmare, let alone finding a vendor that could take action swiftly. Timeless made things happen fast. Their crews brought all the necessary equipment, including generators and fuel when others couldn't, and worked efficiently to prepare our building for reconstruction. Their responsiveness was amazing.
On Sept.24 2011 I had a severe fire in my home that totally destroyed the top of a 2/1/2 story house with water doing the rest. I had the honor of being introduced to Bruce and his 2 most trusted staff members, Joe and Anthony, whom which I put all my faith and trust in and they did the most remarkable job I have ever seen with my house. It is brand new from basement to the roof. Everything is great. It's up to code with everything. .Bruce told me he was going to make my house the best looking house on the block and he did. I have nothing but thanks and praise for Timeless Restoration. Thanks for being there for me.
My family suffered a great loss due to a fire at our home. Looking at the damage the day after the fire was heart breaking. My kids and wife were all in tears over how the house looked. Timeless Restorations was the company we went with and within a matter of months the house turned out beautiful, they were always in contact with us and made the process run so smoothly. As a Captain in the Fire Dept I have seen fire damage in more houses than I can count and for it to happen to me was hard to handle. The service that was provided made the rebuilding process run smoothly. Our house is better than what I expected, my family and I are TOTALLY satisfied with the work, craftsmanship, and customer service provided. Would I recommend Timeless Restoration to other people? ......Absolutely!!! My family would just like to thank you guys for your outstanding work!!!
Timeless Restoration has played an integral part in our organization for many years now and they continue to provide the upmost service to our agency as well as our clientele. Timeless helped us out immensely during the difficult storms of 2011 and 2012. They were responsive to our agency and our insured in a time when most other restoration companies were solely looking out for their best interests and taking only larger projects that resulted in more money to their bottom line. Timeless put our agency and our clients before their bottom line, which is unheard of in this day and age!
In addition to handling everyday clean-up, remediation and restoration projects for us over the years, Timeless also tackled one of the largest fire losses in our agency's history from the clean-up through the reconstruction process. Our client could not have been happier with Timeless' service, quality of work and diligence in getting them back into business in a timely manner. I would recommend Timeless Restoration to any one of my clients, personal or commercial, without reservation and know that they will be in good hands with the professionals at Timeless.